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781-741-1411, Hotline to Hingham Information

Hingham, August 2008:
We all know where to call when fire strikes, and even a child could quote you the 911 number for an emergency, but where should Hingham residents call with questions in a non emergency? Often navigating the numerous departments at town hall amounts to a guessing game of who could help. Frustration builds if you bounce from person to person, or worse still hit the dead end of a voice-mail box.

The Office of the Selectmen decided this year to alleviate some of this frustration and offer a direct line to information. By calling 781-741-1411 you will reach the direct help of a help-line representative. They will field calls concerning every day questions on anything about the municipality and its services. Seasoned employees at the town hall will answer your questions immediately or direct you to the exact individual who can give you an answer. The town hopes this service will better serve its people and their needs and welcomes any feedback about the caller experience.